For
e-commerce
Integrated into your online store
You earned 500 points
SMART LOYALTY PROGRAM
- Camila joined from the store QR code
- AI suggested what to add to the order
- An abandoned cart came back
Create your members club to build loyalty with customers, team or community. Earn real loyalty for your brand.
We build your brand's loyalty program. You have it running in no time and it tells you what to do next.
Colors
logo-marca.svg
Connect your store
Your app was approved
With your brand identity, inside your online store or in your own app.
You launched a campaign
You created a new tier
+100K
Registered members
+1M
Purchases recorded
+300
Brands with a program
2.5x
Purchase frequency
The program watches everything that happens and tells you what to do
Detected
Ana has not come back in 90 days. She used to come every 14.
Suggested action
Offer them an incentive to come back, just once.
Alert
The 500 point reward is barely being redeemed.
Suggested action
Lower it to 350 points or swap it for another one.
Opportunity
312 members are one purchase away from the next tier.
Suggested action
Tell them how close they are to the next tier.
Detected
24% of your members slowed down this month.
Suggested action
Remind them about the points they have not used.
Detected
People who arrive from Instagram buy only once.
Suggested action
Go for the second purchase before they cool off.
Every purchase, every redemption, every member who stopped coming. Loybox processes it and proposes the specific action. To whom, on which channel, with which incentive and what to expect as a result. You approve.
Not all your members are the same
The ones to win backThe healthy ones
Need attention
9%They used to buy often and slowed down. You can still reach them.
About to sleep
10%A reminder in time and they stay.
At risk
12%They have not come back in a while. They need a reason.
High value at risk
3%There are few of them and they spend a lot. Take these one by one.
Hibernating
13%Cold for months. Reactivation, not discounts.
Champions
5%Your best. Make it clear that you recognize them.
Loyal
7%They come back on their own. Give them perks, not coupons.
High value newcomers
3%They started strong. Lock them in now.
Potential loyalists
8%They are one purchase away from staying.
Recent
14%They just met you. Go for the second purchase.
Promising
8%They are on a good track. Do not let them go.
Lost
8%They are not coming back. They tell you what not to repeat.
Dec
With the club$ 15.8M
No program$ 9.4M
JanFebMarAprMayJunJulAugSepOctNovDec
The results are clear and measurable
+68%
one year in$ 23.7M cumulative
4 stores
23-28%
of their customers come back every month.
Before the program, 13-19% came back.
And the software did not move it alone: we trained the team, we built the signup material for the counter and the program started proposing the actions. That part we do with you.
“The app is good for building customer loyalty! they have very good support and they work fast on the improvements we suggest :)”
Winning a new customer costs money.Bringing back one you already have shouldn't.
+30%
LTV (Lifetime Value)
2.5x
Purchase frequency
+10%
Average order value