SegmentsChampions28% of salesLoyal19% of salesAt risk7% of salesLost2% of sales
Segments build themselves
Champions, Loyal, At risk, Hibernating and more. Each one with how many members it groups and its weight in your sales.
Features
Campaigns
Your base, sorted on its ownChampions312 · 28%Loyal548 · 19%At risk214 · 7%Hibernating402 · 3%
AAt risk · 214 membersAna, we have not seen you in a while. Come back this week and take 15% off the whole store.Thanks! Taking a look now
Campaign resultsSent214Clicks63Bought28Campaign by campaign, so you can compare one against another
Your base sorts itself,and you write toeach group.
Campaign channelWhatsAppEmail
WhatsApp or email
You pick the channel by how you want to reach them. For WhatsApp you need WhatsApp Business connected under Integrations.
In the messageHi {{first_name}}, we miss youFilled in on send
With everyone's name
Messages carry variables that fill in with the member's data, so the same text arrives personalized.
Latest campaignsRe-engagement · At riskSentLoyalty bonus · ChampionsScheduledPresale announcementDraft
Scheduled or right away
You pick a date and time or send it on the spot. Every campaign shows its status and the metrics of what it produced.
Available for
Online storeLoybox sorts your base on its own
It classifies every member by how recently they bought, how many times and how much they spent. Out of that come groups with a name and an insight on what to do with each one. There are no rules to define by hand.
The segments of your baseChampions312 membersLoyal548 membersNeed attention186 membersAt risk214 membersHibernating402 membersLost631 members
The three signals (RFM model)
- Recency
- Frequency
- Monetary
- Recalculated on its own
You pick who and through where
A campaign starts from a segment, so the audience is defined by how people buy and not by a list somebody put together. It goes out over WhatsApp or email, and you can write to a single member.
New campaignAudienceAt riskReach214 membersChannelWhatsAppLaunched from the segment detail
What you choose
- The segment
- WhatsApp or email
- The message
- When it is sent
It goes out, and you see what happened
The message arrives with each member's name filled in on its own. Then the campaign shows its status and its metrics: what was sent, who opened and who ended up buying.
AAna MedinaAna, we have not seen you in a while. Come back this week and take 15% off the whole store.Thanks! Taking a look now
28 bought
The statuses of a campaign
- Draft
- Scheduled
- Sending
- Sent
The segments of your baseChampions312 membersLoyal548 membersNeed attention186 membersAt risk214 membersHibernating402 membersLost631 members
Frequently asked questions
Winning a new customer costs money.Bringing back one you already have shouldn't.
+30%
LTV (Lifetime Value)
2.5x
Purchase frequency
+10%
Average order value