your product, our loyalty engine
- Members and profiles
- Points and transactions
- Tiers and rules
- Segments and campaigns
- Rewards and redemptions
Your brand up front, Loybox underneath. A completely customized loyalty program.
One event comes in,and your rules run
Your product reports that someone bought. The engine resolves the rest, with your rules, before it answers you.
POST /v1/transacciones
You choose whoto recognize
A loyalty program does not have to be for end customers. With the same engine you can recognize your sales team, your channel network or your partners, with the mechanic that fits that audience.
- End customersPoints per purchase and rewardsPoints4,820
- Employees and sales teamChallenges for goals metChallenges8 of 12
- Distributors and channel networkCashback on volumeBalance$78,500
- Contributors and partnersReferral programReferrals18
- Investors and strategic partnersTiers with fixed benefitsTierDiamond
Built to measure,down to the last rule
Every rule, every threshold and every channel is defined for your case, and changes without touching your code.
One integrated API
View documentation- Create, update and read profiles
- Point balance in real time
- Transaction history
- Current tier and progress to the next
{ "id": "48219", "programa": "prg_clientes", "email": "ana@ejemplo.com", "puntos": 4820, "nivel": { "actual": "oro", "falta_para": "platino", "progreso": 0.72 }, "creado_en": "2026-03-14T11:02:55Z"}From the engine toyour system, in real time
Every movement in the program goes out as an event to your endpoint the moment it happens. Your system does not poll: it receives.
- miembro.creadoSomeone joined the program from your appSomeone joined the program from your app48219now
- campana.enviadaA campaign went out to the segment that triggered itA campaign went out to the segment that triggered it1.2842s ago
- segmento.cambiadoThe engine reclassified the member by activityThe engine reclassified the member by activityen-riesgo4s ago
- canje.procesadoA reward was redeemed and the order went out for shippingA reward was redeemed and the order went out for shippingcnj_2b8406s ago
- nivel.alcanzadoThe member crossed the threshold of the next tierThe member crossed the threshold of the next tieroro8s ago
- Retries with increasing backoff
- HMAC signature on every send
- Order guaranteed per member
Intelligence24 hours a day
The engine cross-references activity across all your audiences, flags what is moving differently and proposes what to do. You decide.
- Detected
In the customer program, 24% have slowed their buying pace.
- Opportunity
312 of them are one purchase from the next tier.
- Suggested action
Tell them how close they are, once, with no discount.
- Alert
The distributor cashback is barely being used.
Secure by design
Infrastructure
- Google Cloud
- Servers in Chile
- Email via AWS
- Backups on AWS
Encryption and backups
- Encrypted in transit
- Hashed passwords
- Role-based access
- Daily backups
Vendors and access
- Signed contracts
- Access logging
- AI does not train
- Minimum data
Ownership and rights
- Owned by you
- Access
- Rectification
- Portability
- Erasure
- Objection
We are with youthe whole way
Your team does not start out alone with the documentation open. We are there at every stage, from discovery to go live.
- Before any code
Discovery
We review your stack with your tech team: which events your product already fires and what to integrate with.
- With the business
Program design
The rules, the tiers and the catalog are defined by the team that will run the program.
- On your stack
Integration and testing
It is written against a test environment, with your own credentials and the webhooks running.
- And after
Go live and support
We go live together and we stay: support is direct with the team that was with you.
- An endpoint to receive the webhooks
- The events your product already fires
- The screens, with your design and your brand
- The whole engine, already built and in production
- Technical support throughout the integration
- The credentials and a test environment
- The operations dashboard and the analytics
- Technical support after go live
Frequently asked questions
You bring the product,we bring the engine